Major Energy Company: IT Technician in Houston, TX

Major Energy Company

Opportunity Title: IT Technician
Location: Houston, TX

Closed Date: Until Filled
Job ID:

ABOUT THE COMPANY

We have just received this opportunity with a major Energy Company for IT Technician  positions in Houston, TX.

Job Description

Team: Technology and Innovation (T&I) – ES EUC Support

Role: IT Technician

Description: Based in Houston, TX the IT Technician will provide desk side support services for all clients in the Houston Tower, assist with delivery of IT Projects and serve as the custodian for all IT related Incidents and Service requests.

Responsibilities:

  • Provide Deskside support (Hardware/Software Support & Training) on Windows PCs: local and network printers and multi-function devices and other PC peripheral devices
  • Install, configure, test and maintain IT hardware as necessary to address Incidents and Service Requests made by the client group
  • Provide Workstation Support for the following OS’: Windows 7, Windows 10, iOS
  • Diagnose problems with software configurations and Network (LAN) connectivity issues
  • Provide support for remote users leveraging VPN when away from the office.
  • Assist as necessary with the on boarding of new employees
  • Work with other IT Support Teams to coordinate resolution of Service Requests
  • Provide A/V support, including Skype, TelePresence, ClickShare etc.
  • Configure & Deploy Mobile Devices including iOS and BYOD platforms
  • Work with Hardware/Software vendors to facilitate warranty work on company owned equipment
  • Serve as backup for Executive IT Support
  • Manage Service-Now queue to achieve Service Level Agreements

Minimum Requirements

2+ years experience in deskside support or similar role
Proficiency in Microsoft Office application suite
Awareness of IT Service Delivery methodology
Strong written and verbal communication skills, client relationship skills, detail-oriented
Education Required: High School Diploma or equivalent
 
How to Apply:
Email resumes to julio@nextopvets.org
 
Pay: Based on Experience

All applicants must meet NextOp’s minimum program requirements:

  • Post 9/11 Veteran
  • Honorable Discharge
  • Able to pass a Background Check and Drug Screening
  • Have a Valid Drivers License and Driving Record
  • E-7 and Below

HOW TO APPLY

Step 1: Fill out the Veteran Application Form Below

Step 2: Enter this Job title in the “Enter the opportunity job title” field under the Employment Questions

Step 3: Email your resume to info@nextopvets.org with the title of the opportunity in the subject line

Veteran Application

Example: 01/01/2000
Must have served 6 months after 9/11/01
(If already here enter N/A)
N/A if not applicable
Text Messaging Terms and Agreements
**Please, remove your Social Security Number prior to uploading your DD214 member 4.**
By submitting this application, I understand that NextOp is not a placement agency. All information is true and any falsification of information will immediately terminate me from taking part of any services provided by NextOp. It is my responsibility to respond to phone calls and emails from the NextOp team within 24 hours. Failure to do so will result in the discontinuation of contact by NextOp.

Need assistance with this form?

|